Refund policy

Thank you for shopping at CollagePrints.co. We want you to be satisfied with your purchase. If you are not entirely happy with your order, we're here to help.

**Returns**

- We accept returns within 30 days of the original purchase date.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

**Return Shipping**

- Customers are responsible for return shipping costs.
- Please ensure that items are properly packaged to prevent damage during return shipping.

**Contact Us**

- Before returning any item, please contact us at info@collageprints.co to initiate the return process. Include your order number and a brief explanation of the reason for return.
- Our customer service team will provide you with the necessary instructions and address for the return.

**Exchanges**

- We also offer exchanges for items of the same value within the 30-day return window. Please contact us at info@collageprints.co to arrange an exchange.

**Refunds**

- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed back to the original payment method used during the purchase.

**Contact Information**

For any further questions regarding our return policy, feel free to reach out to us at info@collageprints.co.

This return policy is subject to change at any time without prior notice.

Thank you for shopping with CollagePrints.co.